Ethical Considerations and Future Trends in Video Interviewing

February 26, 2024

This is the fourth of five articles in our series on DEI and Video Recruitment, if you'd like to get similar articles weekly in your inbox, before they go public on our site, sign up for our mailing list here!

If you’re interested, check out the other articles in the series:

Emerging Trends in DEI and Video Technology in Recruitment

The Current Landscape of Video Technology in Recruitment

Balancing Technology with Human-Centric Recruitment

This series is based on a Webinar we did, in partnership with Employ, it featured speakers Tameka McNair, an HR Director at Microsoft, and Jadey Ryndak, a self-employed Senior Recruitment Consultant, and was moderated by our very own Matt Baxter. The focus of the discussion was on the utilization of video technology to enhance diversity, equity, and inclusion (DEI) in hiring and recruitment practices. 

Watch the Webinar here!

Ethical Considerations and Future Trends in Video Interviewing

The integration of video interviewing technology, particularly when coupled with AI, brings forth critical ethical considerations and exciting future trends. This article, drawing directly from insights shared in the webinar, discusses the ethical dimensions of these technologies and anticipates future developments in the field.

Ethical Concerns in the Spotlight

The use of video interviewing technology, especially those with AI-driven methods, necessitates a careful examination of ethical concerns. One primary issue is the potential for inherent biases within AI algorithms. During the webinar, our experts, Tameka McNair and Jadey Ryndak, highlighted the necessity that we continuously scrutinize the tools we use, ensuring they are as unbiased as possible and truly serve our DEI objectives, which underscores the need for ongoing evaluation of these technologies, as with the teams that use them, to prevent perpetuating existing biases.

Urgency for Ethical Frameworks

With the rapid evolution of AI technology, in conjunction with video interviewing, the development and adherence to robust ethical frameworks become paramount. These frameworks should guide the application of AI in recruitment, ensuring fairness and transparency. In the webinar, Jadey Ryndak emphasized the urgent need to align our technological advancements with ethical recruitment practices. It is so important that we safeguard against biases that AI might inadvertently introduce. Her insight stresses the importance of ethical vigilance in the face of technological progress.

Predicting the Future of Hiring

Looking ahead, a significant shift in hiring is the transition from traditional evaluation metrics to a more skills-based assessment approach. This shift mirrors the broader trend in recruitment that prioritizes a candidate's skill set over their educational background or previous job titles, aligning more closely with DEI goals. This method not only widens the talent pool but also aims to reduce systemic biases associated with traditional hiring metrics. Video interviewing can aid in this transition where soft skills like coachability and emotional intelligence reign supreme over where somebody went to school or worked previously.

Ethical Responsibility in a Technological Age

As we embrace the advancements in video interviewing technology, it's crucial to carry the torch of ethical responsibility. The insights from McNair and Ryndak remind us of the importance of using these technologies not just for efficiency, but as tools for promoting fairness and inclusivity in recruitment. The future of recruitment lies in this balance – leveraging technology to enhance our hiring processes while steadfastly upholding our commitment to DEI.